Head of IT Processes, Governance and PMO

What if you could drive digitalisation, shape governance frameworks, and lead a team that transforms the way IT supports business?

At Equans, you’ll own the entire IT governance and process landscape, turning vision into structure. As Head of IT Processes, Governance and PMO, you’ll sit at the core of the Belux IT organisation, reporting directly to the CIO. With a team of 15 to 20 people, you’ll define and drive the IT governance frameworks and processes that make our IT run smarter, faster, and better.

From Brussels, you’ll work closely with internal stakeholders across our various Equans sites, ensuring processes are not only defined, but also embraced and embedded. You have a proactive approach into managing IT processes, policies, and compliance to optimize efficiency, mitigate risks, and support business goals.

As Head of IT Processes, Governance and PMO, you will: 

• develop, implement, and maintain robust IT governance frameworks, policies, and procedures. The main processes in scope are ITIL processes and IT Investment process
• lead the review, the re-design (where needed), the documentation, implementation, and continuous improvement of IT processes to ensure maximum efficiency and effectiveness
• ensure IT operations are always in compliance with relevant regulations, standards, and best practices
• conduct reviews of IT processes and governance practices to ensure continuous improvement
• establish and rigorously monitor metrics and KPIs to ensure optimum performance of IT processes
• collaborate with senior management and external partners when needed
• identify, assess, and mitigate IT-related risks with a proactive mindset
• provide comprehensive training and support to IT staff on governance and process management, fostering a culture of excellence
• define the right application landscape and implementation roadmap
• business stakeholder towards IT & in charge of the business requirements regarding digitalisation of our IT processes & governance
• validate solutions and provide the right level of end user documentation
• ensure effective project & service management governance and resource allocation of Project Managers
• lead the PMO team and the Project Managers to deliver projects on time, within scope, and budget

 You’re a great match if you have:

• a Master’s degree in IT, Computer Science or a related field experience
• relevant certifications such as ITIL, COBIT, PMI or Prince2
• at least 10 years of experience in IT governance, process management or PMO, including 5+ years in a leadership role
• experience with ServiceNow (strong asset)
• a strong understranding of IT governance frameworks, tooling and best practices
• knowledge of compliance and regulatory standards (a plus)
• excellent project management, communication and organisational skills
• the ability to engage both technical and non-technical stakeholders
• strong analytical and problem-solving abilities.
• fluency in English and in at least one of the Belgian national languages (Dutch or French)

And on a personal level, you are:

• a hands-on leader who inspires others and leads by example
• detail-oriented, yet able to keep the big picture in mind
• strategic, resilient, and not afraid to challenge the status quo
• a strong communicator who thrives in a changing environment

Want to tackle tomorrow’s multi-technical challenges with us?

Then join our experts in the various innovative and exciting projects of Equans. You get the opportunity to use your skills as well as to discover cutting-edge technologies and help customers in the 3 major transitions of today: the energy transition, the industrial transition and the digital transition.

Joining Equans is more than that! You also get:

• a competitive salary in line with your education and experience
• interesting training and career opportunities
• group-, hospitalization-, disability insurance
• eco & meal vouchers, representation allowance, 13th month, holiday pay
• concessionary travel, lease car (with fuel card/charging card), bicycle lease plan
• smartphone with subscription, internet fee
• additional paid leave, seniority leave, homeworking

We are looking forward to meeting you!

Does this description fit you and would you like more information? Contact our HR colleague Erwin Verniers – [email protected] – https://www.linkedin.com/in/erwin-verniers