Modern Workplace Expert (any location – M/F)

EQUANS, a Bouygues group company, is the world leader in multi-technical services with offices in 20 country hubs. With nearly 90,000 highly qualified employees and a strong geographic footprint through our historical local brands, we have excellent technical know-how in design, installation, maintenance and performance services, with a unique combination of skills as in HVAC, Cooling & Fire protection, Facility Management, Digital & ICT, Electrical, Mechanical & Robotics. As a group we have defined a number of Shared Line of IT Services which will deliver services globally across all business units (24/7).

We are looking for a Modern workplace Expert to join our SLS Digital Workplace team.

As part of EQUANS’ journey to become an autonomous organization, we are building a new IT Operating model, in which we work as a global organization to deliver some of our core IT components. As a group we have defined a number of Shared Line of Services (SLS) which deliver services globally across all business units (24/7). The SLS Digital Workplace (DWP) encompasses the functions of tooling, identity and access management, workplace architecture, workplace services, Microsoft 365, and user adoption.

As our Modern Workplace expert, you will:

• act as SPOC towards the outsourced End User Devices service delivery partner
• be accountable for device lifecycle management
• ensure endpoints are compliant with the latest security policies
• propose continuous improvements & innovation initiatives
• provide regular insights on endpoint performance, compliance and experience
• define and maintain best practices and standard operating procedures for endpoint management

Your main activities:

• Manage consistent and secure OS deployment through Intune Autopilot
• Ensure endpoint compliance with security policies, standards, and configurations.
• Provide Level 4 support for endpoint-related issues and act as the internal expert for complex incidents.
• Drive proactive problem management, analyzing trends to identify and resolve root causes before they impact users.
• Engage in user experience monitoring and improvement initiatives, ensuring devices support modern ways of working.
• Discuss with the outsourced partner on changes, service requests, and support
• Collaborate with the Application Packaging Team to ensure seamless deployment of applications via Intune
• Stay up to date with new features in Microsoft 365, Windows, and modern workplace technologies.
• Contribute to the evolution of workplace services, including endpoint virtualization and AI-enhanced support solutions.
• Participate in global projects to evolve the Digital Workplace strategy, including device standardization, enhanced automation, and self-service solutions.

Your profile:

• You have at least 3 years relevant experience
  • PC and Mobile deployment using a variety of tools (Intune Autopilot)
  • Application packaging and deployment
  • Working in an international context
• You are an expert on M365 tools and Windows OS
• You are fluent in English. French and Dutch are a plus
• You are hands-on, autonomous, result oriented and open-minded
• You are immediately available to start full time
• You are open for travelling to other regions (worldwide, but frequently to Belgium & France head office)